Privacy notice

Last updated: 11 November 2026

Who we are

This website, skironing.co.uk, is operated under the SK Ironing brand. The data controller for personal data collected through this website is S&K Group Holdings Ltd (company number 16703925), Unit 1 Hems Crescent, Great Barr, Birmingham B43 5DG.

What we collect

When you send an enquiry or use the quote tool we collect your name, phone number, email address, postcode, the service you are interested in and any message you include. If you use live chat, the chat provider processes your messages. If you accept analytics cookies, we collect anonymous usage data.

How we use it

To respond to your enquiry, provide a quote, arrange collections or visits, and deliver the service you request. Our lawful bases are taking steps at your request before entering a contract, performing that contract, and our legitimate interest in running and improving the service. Analytics only runs with your consent.

Who we share it with

Form submissions are processed by Web3Forms; live chat by Tawk.to; analytics, if you consent, by Google Analytics. We share the details needed to carry out your order with the local ironer who handles it. We never sell your data.

How long we keep it

Enquiries that don't become orders are deleted after 12 months. Customer records are kept for six years for tax and accounting purposes.

Your rights

You can ask to access, correct, delete or restrict use of your data, object to processing, or withdraw consent at any time. Contact info@skironing.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies

Essential storage remembers your cookie choice. Analytics cookies are only set if you click Accept on the cookie banner, and you can change your choice by clearing site data in your browser.